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Booking Mobile Toilets From Classical Conveniences Please find below
a list of the most common customer questions. You can also download
this list to view at your leisure.
As part of our customer service we do not quote fixed prices. Please call our office where our staff will be happy to discuss your exact requirements, make any recommendations and quote you an all inclusive price tailored to your needs.
Luxury
portable toilets are like large caravans. They are much taller and squarer
than caravans to give plenty of headroom and accommodate the extra plumbing
and electrical equipment they carry. Most have two doors on the outside
to separate ladies and gents compartments. When sited they have steps
leading up to each door.
We are constantly repairing and replacing both the interiors and exteriors of our mobile toilets to maintain the highest possible standards.
You
have probably spent many hours making sure your event is absolutely
perfect. Why spoil it with poor toilets? It is likely that almost all
your guests will use them during your event. Standard toilet units are
used for building sites and music festivals and to save money many are
hastily cleaned on site before being taken to the next job. Few basic
companies offer on site assistance during weekends and their contract
staff are not normally trained to cater to small private events.
Classical Conveniences are a small family business specialising in luxury portable toilets. We have been supplying luxury loos for over 12 years with many prestigious events in our portfolio. Our small size means we can give excellent personal service however we are part of an association of other luxury mobile toilet companies called The Classical Group which gives us access to a national network. This means we can supply mobile toilets of the same standard as ours to anywhere in the country and as a group we pool our resources to provide facilities for large prestigious events.
Classical
Conveniences is a small company that specialises in luxury mobile toilets.
We understand that organising an event is a stressful process and our
staff will do their best to make sure the loos are something you do
not have to worry about.
Classical Conveniences offer contemporary finishes in a timeless, traditional style, the type of loos you would expect in a country house or five star hotel. The exterior of our mobile toilets is dark green and our interiors are marble effect with soft patterned wallpaper in the vanity areas, dark wood trim with brass and gold finish fittings throughout. There are photos of our mobile toilets elsewhere on this web site.
No. All our mobile toilets have a large freshwater tank to supply water for hand washing and the toilets use a recycling system.
No. Our mobile toilets use a recycling system and store all waste products in a tank for disposal on its return to our premises.
Yes. We require a standard 13 amp household socket or a 16 amp blue socket as supplied by event electricians or marquee companies. Our mobile toilets draw approximately 11 amps when in use so it cannot share an electrical outlet with any other appliance. Our units are fused and RCD protected however it is the hirers responsibility to make sure the socket they supply is correctly wired and fused. We supply 25 metres of electrical cable as standard with our units and will be happy to supply more on request up to a maximum of 75 metres.
Unlikely. Our mobile toilets are built with a substantial safety margin and we will not supply a smaller unit than we think you will need.
Everything
you need for your event including the following consumables:
We will install
and test the mobile toilet and there is no charge for time spent on
site unless it is excessive. There are no hidden cleaning or restocking
charges the only additional charge is for the cost of the delivery
Everything
you need is supplied with the mobile toilet. Other things you may wish
to consider are exterior lighting, exterior flooring and walkway covering
up to the unit especially if the unit is a long way from your guests.
You are welcome to put fresh flowers or consumables such as perfume in our mobile toilets but please make sure they have been removed before the unit is collected. Please do not place candles or any naked flames in the units as they are a severe fire risk. Also please do not fix anything to the interior or exterior of the units with glue, nails, tacks or adhesive tape as this will damage the mobile toilet and this kind of damage is often extremely difficult to repair.
We will recommend the minimum requirement to cater for your event based on the number of guests the duration and the type of event. This will ensure the unit will not run out of water or consumables however it will not guarantee there will be no queuing. This is especially a problem at events such as weddings. To prevent this you may wish to go for a larger mobile toilet than we recommend.
All our mobile toilets are trailers and are delivered by one of our fleet of Land Rovers.
We usually deliver up to two days prior to the event and collect up to two days after. We will be happy to make other arrangements at your request depending on the availability of our Land Rovers however we advise against a delivery on the day of the event for your peace of mind.
It is extremely rare for our mobile toilets to break down as we go to great lengths to ensure their reliability. However for your peace of mind we have an emergency phone line which will be available throughout the duration of your event. A Classical Conveniences technician will be sent out to you if we are unable to remedy the problem over the phone. You are not charged for this service however we will make a charge if our technician has been called out without due cause.
Firstly
you need to make sure that the height and width of the access to your
event site is suitable for the unit you have ordered this must include
any width or height restrictions on any roads leading up to the site.
Please refer to our brochure or 'Our
Range' for dimensions. The mobile toilets have square bodies so
any trees or guttering on buildings that overhang the access may cause
an obstruction.
Once
on site we need enough room to manoeuvre the trailer using the Land
Rover. Our Wren and Swift
portable toilets can be manoeuvred by hand on flat surfaces however
gravel or soft grass may make this difficult. Osprey
and Kestrel units are too heavy
to be moved by hand and must be put into place with the vehicle. We
are however able to connect to the back of the mobile toilet if it needs
to be placed with the A frame close to a wall for instance.
In
most cases the mobile toilet can be placed on grass provided it is well
drained and relatively flat however this is often weather dependent.
If you are concerned that the ground is becoming soft due to heavy rain
then you must contact us as we will not attempt to install a unit if
we think it may get stranded due to bad ground conditions.
We can install our mobile toilets on sloping ground if required however for the unit to be working properly it must be set up completely level. This leads to problems as the first step up to the unit will be excessively high up if the ground slopes away below one or both of the doors. This may be of particular problem if you have elderly guests. If you have no other option but for us to site a unit on a slope we recommend it is placed with the doors facing up the slope. If the ground is uneven this may also cause problems. If you are in any doubt a Classical Conveniences technician will be happy to visit the event site to check its suitability.
All sites are different. Our drivers will be happy to assess the site on arrival and recommend a position. Our mobile toilets are not noisy and they do not smell so they can be placed as close as you like to where your guests will be. There is no legal requirement for distance from catering areas as long as there is adequate separation for example a screen, marquee wall or simply a clear gap where no food is stored or carried. Ground conditions and lighting of the access to the unit should be taken into consideration when deciding its position. You should also take into consideration the possibility of bad weather during your event if the unit is placed a long distance from your guests.
Yes. We regularly put mobile toilets inside a marquee. You will need to check with your marquee company as all marquees are different. We will be happy to talk to them for you if they need any information. Most marquees need to be built around the unit and as the hirer it is your responsibility to make sure we can install the unit when we deliver it and that we are able to remove it when we come to collect it.
No. You can contact a local marquee company if you need screening. Please inform us if the unit is to be screened in. As the hirer it is your responsibility to make sure we can install the unit when we deliver it and that we are able to remove it when we come to collect it.
No. We use a biodegradable chemical which does not have the strong chemical smell that other portable toilets have. The waste tank is a sealed unit to prevent any smells escaping and automatic air fresheners keep the interiors smelling fragrant..
Classical
Conveniences is insured for public and products liability however as
the hirer you are responsible for any loss from or damage to the mobile
toilet during the hire period. You may find that your household policy
will cover the mobile toilet or if you have taken out an event policy
this may also cover it.
No. You are not insured to move the mobile toilet once it has been installed. Also the unit may not work if it is not reinstalled correctly. If you need the unit moved please contact us and if possible we will send a driver out to you. A charge will be made for this service.
We will supply you with a key on request so that you can lock the unit.
Yes.
All our units are heated however special precautions need to be taken
to avoid the unit from freezing up as this will cause severe damage
to the unit and cause it to breakdown.
Only
if the total number of guests over the multiple days does not exceed
the maximum we have recommended for the size of mobile toilet you are
having. If it does then you can book a 'service and empty'. Our staff
will come to the site, clean and restock the mobile toilet and supervise
the removal of waste by one of our recommended tanker companies between
each of your events. There is a charge for this service.
Yes.
Our signs are reversible to make the mobile toilet either all ladies
or all gents. They can also be removed to make them unisex. On our Kestrel
and Osprey units we supply a
shelf and large mirror to convert the urinals into a vanity area into
which we place flowers and tissues. To save valuable space our mobile
toilets do not have a walk through door between the compartments. If
you specifically require a 'walk through' mobile toilet we will be able
to supply one from another of our Classical Group companies.
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